Free villa water check

What we look at

1. 1
   Service interval: 182 daysDate of last service against the 182-day interval.
2. 2
   First service date set before the installer leavesWhether a next-service date was written down and handed over.
3. 3
   A dated, named service history existsExistence of a written service history the householder can produce.
4. 4
   Fittings, seals and housings soundEvery joint, housing, seal and connector on the installation.
5. 5
   Pre-filtration before the tankPresence and condition of pre-filtration at the point of entry.
6. 6
   Pressure and flow verified at the furthest outletPressure at the point of entry and flow at the furthest tap.
7. 7
   Interval adjusted for household sizeHousehold size, including staff, against the service interval in use.
8. 8
   Every supply on the property assessedWhether every kitchen, annexe, staff block or majlis supply was assessed.
9. 9
   Waste and drain lines correctly runRouting, securing and back-pressure on the waste line.
10. 10
    Serviceable by designWhether the equipment opens and its cartridges are available here.

Why we’re doing it

In ten years and more than 20,000 home visits, the commonest thing we find in a villa is a filter years past its date and nobody coming back for it. So we wrote down what a villa water system should look like, and we’ll check yours against it.

What you get

A written certificate: the technician’s name, the date, each of the ten points marked, the verdict, and the next service date. Yours to keep, with a number anyone can check on our public register.